Riders at TES must be at least 4 years old.
TES enforces a strict weight limit of 195 pounds.
Your account must be in good standing & fully paid-up to book a lesson.
All lessons and lesson packages expire 4 weeks from date of purchase. (Unless stated otherwise as part of a special limited-time offer.)
General Gift Certificates expire 4 weeks from the date of initial use.
Gift Certificates which include an Evaluation Lesson, Tack Class/Horsemanship Class & 4 lessons expire 6 weeks from the date of initial use. (an average of 1 lesson/week)
TES enforces a strict 24-hour cancellation policy. Any student who fails to attend his/her lesson without notice is a “no show” and will be charged the full lesson price. Any cancellation made without at least 24-hour notice will be considered a “no show” and charged the full lesson price.
TES does not issue refunds. - Lesson credit only.
All students at TES must wear SEI/ATSM certified helmets whenever mounted on horseback
Proper riding attire, according to the school, must be worn whenever riding at TES.
TES students and staff promote respect and kindness toward humans and horses.
TES reserves the right to refuse service to anyone.
In order to keep your children safe at all times, please do not drop them off or leave them unattended in or around the barn. Screaming and running are also prohibited. If you bring additional children you will need to have additional guardians present to ensure their safety.
In order to keep your pet & our students safe, please do not bring your dogs to TES - even if you plan on leaving them in the car.
TES is not a riding therapy center. Our facility is not equipped to accommodate handicapped or special needs riders.
TES is a riding school and just like a school we will provide a substitute teacher in the event of your instructor's absence. Lesson schedules will proceed as normal without notification to the student unless a time or day change is necessary.
In extreme weather conditions (rain, wind, heat), we offer a variety of alternative lessons including lectures, riding lessons in our parking lot or in the Equidome and trail rides. Please consult with your instructor and office staff regarding any lesson change.
In case of rain, please call before you come for your lesson or before assuming your lesson is cancelled. It may not be raining at LAEC, even if it is raining at your location. Classes are generally held, if at all possible. It is the student’s responsibility to call and cancel due to rain, if an alternative lesson may be held.
Please arrive at least thirty minutes before your lesson to tack your horse, and be prepared to spend another thirty minutes to untack after your lesson. Allow plenty of travel time for our busy Los Angeles freeways.
If an individual cannot tack or untack his/her horse, we will do our best to have a staff member or “working student” tack for you. However, tacking is a part of horsemanship and therefore a significant part of your lesson.
If we are not fully staffed, we will be unable to tack/untack for you.
If assistance is performed by a staff member or working student, a $20 fee is owed to the office.
A student’s lesson starts at its schedule time whether or not that student is tacked & to ride. If the student is still grooming/tacking at the start of his/her lesson, that becomes part of the lesson.
An Evaluation Lesson and Horsemanship Class (AKA, Tack Class) are a required introduction for all TES students.